Who the fluff?

hello, I'm Nicola Lutz and I'm a sales trainer, mentor and coach, specifically for the international education sector.

I help schools, agents and service providers gain more clients in an authentic, customer-led way with integrity.

I have the credentials to back it up - I have 27 year's experience in study abroad of selling, sales management, sales directorship and training and coaching.

I am a Fellow of the Institute of Sales Professionals, which is the highest level they accredit. They also keep me up to date with my own learning of new skills, technology and methods across many sectors.

I am a member of the CPD Accreditation body, which means I focus on tangible learning outcomes from my training.

My company is called No Fluff for a reason - I am not a stuffed suit, I do not give you half the questions and no answers, I want you to walk away from anything I offer with solid ways you can increase your sales, as well as motivation and inspiration.

On a personal note, I live on the Kent coast in an beautiful but money pit of an old house and, once I've fed my coffee addiction, I love nothing more than a beach walk with Bilbo, my cockerpoo.